PRIVACY NOTICE FOR CALIFORNIA RESIDENTS

Waste Connections is providing this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this notice.
AFTER CLICKING ON THE “CLOSE” BUTTON ON THE RIGHT, WE WILL BEGIN ASKING FOR AND COLLECTING PERSONAL INFORMATION ABOUT YOU. Please click on this link for: (i) a list of categories of personal information we will be collecting, and (ii) the business purposes for which such personal information will be used.
Complete copies of our Privacy Policy and our supplemental California Privacy Policy may be found at https://www.wasteconnections.com/privacy and https://www.wasteconnections.com/ccpa.
If you have any questions or comments about this notice, our Privacy Policy, or our supplemental California Privacy Policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please visit us at https://www.wasteconnections.com/ccpa or call our toll-free number at 844-858-2240.


Residential Trash

General Information

All trash service levels include one trash waste cart, PLUS - one commingled recycling and where available one 96-gallon cart for curbside yard and garden service. Trash carts will be serviced on a weekly basis. Service on recycling and yard waste carts will alternate weekly.

Holidays

Garbage and recycling are collected on all holidays except Christmas and New Year's Day. If your collection day falls on or after Christmas or New Year's Day, collection will be one day later that week.

Computers and TVs

These items cannot be disposed of curbside. They must be taken to the MRF/Disposal Facility or one of our recycle centers.

Computers, laptops, monitors, separated computer circuit boards and televisions contain heavy metals. They cannot be disposed of as garbage and must be recycled.

You can also recycle many other electronic items, including computer peripherals (mouse, keyboard, cables, printer, scanner, speakers, etc.), cell phones, hand-held devices, photocopiers, fax machines, stereos, VCRs, and DVD players.

Missed Collection

If your container(s) were at the curb by 4:00 am (we recommend the night prior to collection) and were not emptied contact El Dorado Disposal at (530) 626-4141 or (916) 985-1162.

Note if the containers are difficult to see from the street.

Leave the container(s) out, and they will be collected by the end of the next business day after notification.

Weather Delays

(Snow, Wind, Flooding, etc.)

Public safety is a very high priority for El Dorado Disposal. When weather conditions prevent safe collection, we will post service cancellations and changes on this website.

Extra Trash

Extra trash that does not fit in your trash cart with the lid closed will cause a charge. If extra bags are placed out next to the cart or on the cart lid they will not be serviced without a work order.

Please contact customer service at 530-626-4141 or email customerservice4030@wcnx.org to schedule the pick up of additional bags of trash. Extra trash charges will apply.